This Privacy Policy describes how Vayys and its affiliates ("Vayys", "we", "our", "us") collect, use, share, protect, or otherwise process your information through our website https://vayys.com ("Platform"). By using the Platform, you agree to this Privacy Policy and applicable Indian laws. If you do not agree, please do not use the Platform.
We collect personal data when you use our services, including name, contact details, proof of identity, payment information, and biometric data. You can choose not to provide certain information, but this may limit service availability. We also track behavior and preferences on the Platform. Third-party services you interact with may have their own privacy policies.
We use your personal data to fulfill orders, improve services, resolve disputes, provide customer support, detect fraud, and for marketing (with opt-out options). Refusing permissions may impact access to some services.
We may share your data with affiliates, service providers, logistics partners, and law enforcement if required. These disclosures enable service fulfillment, fraud prevention, and compliance with legal obligations.
We follow reasonable security measures to protect your data, but transmission over the internet involves inherent risks. You are responsible for safeguarding your account credentials.
You may delete your account through your profile or by contacting us. We may retain your data if required by law or for fraud prevention. Anonymized data may be kept for analysis.
You may access, correct, or update your personal data through the Platform features.
By using the Platform, you consent to our data practices. You can withdraw consent by contacting our Grievance Officer with a subject line "Withdrawal of consent for processing personal data". Withdrawal will not apply retrospectively and may restrict services.
We may update this Privacy Policy as needed and notify you of significant changes as required by law. Please check this page periodically for updates.